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How I Work

I start every project by asking questions — What is the goal? What are the objectives? How are they prioritized? How can I create the best user experience? That’s the secret to winning solutions. I believe in a content-first approach because content is what informs me about the design. Then through collaboration with stakeholders and other team members, we finish projects from concept to completion.

Selected Case Studies

The Self-service site as shown on a laptop and mobile browser.

Refining Account Claiming Process Through Multiple Iterations

Timeline: 2 weeks, 2019

Usability Test, Design, Frontend Development, User Experience Design, UX Writing and Accessibility

I worked in a team of five to improve the current self-service website and refine the new account claiming process.

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The Faculty website as shown on a laptop and mobile browser.

Overhauled Faculty Website From Top To Bottom

Timeline: 1 year and 3 months, 2017

Research, Design, Frontend Development, Information Architecture and Accessibility

I collaborated with a group of faculty and administrators to overhaul the old website with new and usable content.

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The Advance Center website as shown on a laptop and mobile browser.

Reimagined The ADVANCE Center Website

Timeline: 5 months, 2017

Interview, Content Strategy, Information Architecture, Design and Frontend Development

The mission of the center changed from advancing women faculty in STEM career to faculty facilitation and leadership development. I teamed up with the director of the center to reimagine the new website.

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The Information Technology Services (ITS) homepage as shown on a laptop and mobile browser.

How My Curiosity Led To Iterating ITS Homepage

Timeline: 1 week, 2018

Google Analytics, Content Strategy, Design and Frontend Development

I was curious about what users looked for on the Information Technology Services (ITS) homepage, so I took the initiative to find out. The result was surprising.

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